Library Public Services Student Assistant
DescriptionAnswer basic informational, directional and library policy questions.
Contact with users may be in person, via phone or Chat software.
Help users utilize electronic and print resources.
Perform basic circulation activities (check-in, check out, renewals) using library software.
Instruct users working with the following equipment: microform reader/printers, scanners, copiers, laminator, printers, fax machine, CatCa$h machine.
Responsible for security and care of library materials and equipment.
Shelve library materials accurately and neatly.
Assist with maintenance of all library collections, including shelf reading, straightening, shifting, cleaning.
Conduct library tours, using the script provided.
Maintain statistics and prepare reports.
Assist with user experience activities such as surveys, focus groups, interviews, data entry, and statistical analysis.
Assist with the opening and closing of the Olson Library.
May require night and/or weekend hours.
Perform related duties and special projects as assigned.
Summer hours: Monday-Friday: 7:30am-6pm. Weeks between semesters: Monday-Friday: 8am-5pm
Fall/Winter hours: Flexible, Monday-Thursday: 7:30am-11pm; Friday: 7:30am-5pm; Saturday: 9am-4pm; Sunday: 9am-9pm
*During fall & winter semesters, a minimum of 6 hours per week is required.
Currently hiring for the Fall semester.
Wage/Salary: Minimum wage
When applying, include a resume and cover letter to be considered. Hiring is done on a rolling basis. Once an applicant is hired, the job posting will be removed, most likely prior to the application end date. In order to be considered, submit your application quickly.
Qualifications1. Proactive and friendly customer service attitude
2. Ability to communicate effectively (oral and written)
3. Ability to perform detail-oriented tasks with accuracy and efficiency
4. Dependable and responsible
5. Professional demeanor
6. Self-motivated; ability to work without direct supervision
7. Must feel comfortable not knowing the answer to every question and willing to refer to Public Services faculty and staff
8. Ability to lift heavy books, move carts and have tolerance for exposure to dust
Northern Michigan University does not unlawfully discriminate on the basis of ancestry, race, color, ethnicity, religion, or creed, sex or gender, gender identity, gender expression, genetic information, national origin, age, height, weight, marital status, familial status, handicap/disability, sexual orientation, military or veteran status, or any other characteristic protected by federal or state law in employment or the provision of services. NMU provides, upon request, reasonable accommodation including auxiliary aids and services necessary to afford individuals with disabilities an equal opportunity to participate in all programs and activities. Persons having civil rights inquiries may contact the Civil Rights office in the Human Resources building at 906-227-2420. Persons having inquires regarding the Americans with Disabilities Act (ADA) may contact the Dean of Students office at 906-227-1700